Skip to main content

    Terms of Service

    Last updated: March 2025

    1. Acceptance of Terms

    By accessing or using Seha Care's services, you agree to be bound by these Terms of Service. If you are using our services on behalf of an organization, you represent that you have the authority to bind that organization to these terms.

    2. Description of Services

    Seha Care provides structured clinical triage infrastructure, including voice-based patient intake, severity classification, routing logic, and documentation generation. Our services are designed for institutional healthcare environments and are not a substitute for professional medical advice, diagnosis, or treatment.

    3. Institutional Use

    Seha Care is designed for institutional deployment within healthcare systems. Individual consumer use is not supported. All deployments must be supervised by qualified healthcare professionals and comply with applicable regulatory requirements.

    4. Intellectual Property

    All intellectual property rights in Seha Care's platform, including software, algorithms, documentation, and design, are owned by Seha Care. Institutional clients receive a license to use the platform as specified in their service agreement.

    5. Limitation of Liability

    Seha Care provides triage infrastructure tools and does not provide medical advice. Clinical decisions remain the responsibility of qualified healthcare professionals. Seha Care shall not be liable for clinical outcomes resulting from the use of its triage classifications.

    6. Governing Law

    These terms shall be governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia. Any disputes shall be resolved through the competent courts in Riyadh.

    Infrastructure for Structured Healthcare Access

    Digital access must be governed. Unstructured entry increases systemic burden. Seha Care provides the sovereign routing layer required for safe, scalable, and policy-aligned healthcare navigation.

    Request Technical Dossier